Year in Review – 2021
2021 was a very challenging year. As humanity struggled to leave the Covid-19 pandemic behind, tackling new variants and new challenges in the financial sector, circumstances remained uncertain and turbulent. Despite it all, Krypto managed to have yet another fruitful year of excellent support and premium services to its ever-growing client list.
Krypto’s vision is to ensure that businesses and households enjoy as undisrupted a routine as possible, and in the topsy turvy years of rising criminality, this vision is more important than ever.
During 2021 Krypto achieved yet another milestone in record sales across all of its sectors, from alarm systems to computing. Thanks to pre-sales and after-sales care excellence, top quality products sourced from only the top-tier companies around the world, and premium services at extremely affordable prices, Krypto Security remains steadily in the lead of its industry in Cyprus.
Krypto’s groundbreaking initiatives, part of Operation 2023, have boosted sales and quality of services since 2018 and the trend only continued in 2021:
Digital excellence
In keeping with the cutting edge of technology, Krypto continued embracing the new digital inroads for customer service. AI became even more integrated in Krypto’s activity, including billing and various customizations that make client experience even more personalized than before. Krypto’s client support has always been top quality, but in 2021 it managed to break through to even higher levels of immediacy, readiness, and speed of completion of every request.
Highest quality service, The Krypto CX
Through its partnership with lauded and awarded companies within the sector of security and computing, Krypto has ensured for yet another year that every product made available to clients is of the highest quality at the best possible price.
Krypto’s efforts to make normally expensive security services available to all budgets have been fruitful for 2021: the Krypto Safety Club is already running its second successful year with subscriptions soaring, offering clients 24-7 services and customized care for a minimum monthly fee. As a result, the program’s success remained high for 2021.
Special services and products catering to Covid-19 needs for businesses have also remained central to Krypto’s activities for 2021, with the latest technology being available for enterprises and companies of all sizes. Various programs made the necessity of extra costs for covid-specific installations and security more affordable, giving companies and businesses substantial support going forward.
Krypto thus continued enhancing its client-centric approach throughout 2021, boosting sales and keeping client satisfaction to the maximum.
Hundreds of incidents averted
Krypto’s mission is to protect businesses and households from disruption, especially when it comes to malevolent activity. Just like in the previous years, in 2021 Krypto Security’s premium service of 24-7 monitoring through its state-of-the-art Control Center, and expert support in all security issues, helped prevent hundreds of incidents.
Krypto’s specialized, fully customized systems, AI-enhanced software for quick detection of incidents almost before they take place, and technologically advanced access control has managed to keep households and businesses safe even in the uncertainties caused by Covid-19, financial stresses, and a spike in criminal activity.
2021 was yet another successful year, full of challenges that were met. Here’s to a fruitful 2022!