Technical support
Report a system issue, request diagnostics or arrange an engineer visit.
Request technical support →For existing Krypto clients
Support should remain clear after handover.
Choose the reason for contacting Krypto. The team will route the request to the appropriate monitoring, service or project function.
Start here
What do you need help with?
Monitoring support
Update keyholders, discuss a monitoring plan or review the agreed response procedure.
Contact monitoring support →System change
Add users, extend coverage, change routines or plan an upgrade to an existing installation.
Discuss a system change →Lifecycle responsibility
Installed systems need organised care.
- ReviewUnderstand the request and system condition.
- RespondRoute the work to the responsible Krypto team.
- RecordKeep the action and agreed next step clear.
- ImproveIdentify maintenance, training or upgrade needs.
Need to speak with Krypto?
Contact the responsible team.
Describe the system, property and assistance required so the request can be directed correctly.